Frequently Asked Questions: KL Aircond Service, Repair & Install

Everything you need to know about RM90+ pricing, job duration, our 30-day warranty, DuitNow payment, and Kuala Lumpur condo access.

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12 Most Common Questions from KL Customers

How much does aircond servicing cost in Kuala Lumpur, and are there hidden fees?
Standard servicing starts at RM90 per unit (1.0 - 1.5 HP), RM110 (2.0 HP), and RM130 (2.5 HP+). Chemical wash starts at RM150 per unit. There is zero transport fee across our 16 core KL areas, and any optional repair is quoted for your approval before work starts.
How long does standard servicing take compared to a chemical wash?
Standard servicing takes 45 to 75 minutes per wall unit. A chemical wash takes 90 to 120 minutes per unit because the housing and blower are dismantled, treated with fin-safe coil cleaner, and flushed thoroughly.
How often should I service my home or office aircond?
For bedrooms used nightly, schedule standard servicing every 3 to 4 months to prevent slimy drain blockages and high electricity bills. Busy offices need servicing every 2 to 3 months, while lightly used guest rooms can go 6 months.
Why is my aircond running but blowing warm air?
Common culprits include a dust-choked indoor coil, a failed outdoor run capacitor, low refrigerant gas from a flare-nut leak, or a faulty thermistor sensor. Our RM60 fault inspection pinpoints the exact issue and is waived when you proceed with the repair.
Do you offer same-day aircond service in Kuala Lumpur?
Yes. Bookings confirmed via WhatsApp before 2:00 PM can usually be scheduled for an afternoon or early-evening slot on the same day. Our normal hours run 8:00 AM to 10:00 PM daily, seven days a week.
What is covered under your 30-day workmanship warranty?
Every service, repair, and installation carries a 30-day workmanship warranty. If a serviced drain line drips again or a repaired part acts up within 30 days, our technician returns to resolve it at zero extra charge.
Do technicians remove shoes and handle condo JMB access rules?
Yes. Our technicians always remove shoes at the door, place waterproof floor drop-sheets beneath the work area, and wipe down surfaces afterwards. For condominiums, we send SSM details, technician IDs, and van plate numbers ahead for smooth guardhouse clearance.
What payment methods do you accept?
No deposit is required for standard servicing. Once your aircond is tested and running cold, you can pay by cash, DuitNow QR, or instant online bank transfer with an official receipt.
How much does R32, R410A, or R22 gas top-up cost?
Refrigerant gas top-up starts from RM80 per unit depending on actual PSI gauge readings and gas type. Accessible flare joints are leak-checked first so gas stays sealed.
I bought a new aircond on Shopee/Lazada; can I book installation only?
Absolutely! Our standard back-to-back installation starts from RM199 (1.0 HP) and includes up to 6 ft insulated copper pipe, 10 ft PVC drain pipe, outdoor brackets, and full vacuuming.
Do you service or repair car air-conditioning?
No. We specialise strictly in residential (houses, condos, apartments) and commercial/office building air-conditioning systems.
When does the +RM50 after-hours surcharge apply?
Our normal operating hours run 8:00 AM to 10:00 PM daily with zero surcharge. The flat +RM50 call-out fee applies only to urgent emergency dispatches between 10:00 PM and 8:00 AM.

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